Campus Oilis a subsidiary of the Stafford Group and is the largest supplier of oil direct to the customer in the eastern half of Ireland.
Wordpress (custom theme)
After establishing themselves as a leading B2C oil supplier in Ireland, Campus Oil turned to us for improving the order placing experience on their old website. We figured out, using the past data, that about 70% of all online orders were placed from mobiles. The situation demanded a new user experience with mobile-centric approach. Our task was to optimize the loading times on mobile phones while simultaneously improving the user experience in the overall process. In addition, we had to meticulously carry over SEO value of all pages to the new website.
Process of Work
|Finding Customer Base||Data Analysis||Adaption of Technology||Integrating Mobile First Approach|
|Gather Analytics Data||Locating Customer Demographics||Design Decision|
Before starting with web design process we needed to get a clear picture of where their main customer base is located. We started by gathering analytics data about their user base. While analysing this data, we learnt that this client has many users from remote locations in their country where the internet connectivity was not that great. So, to provide them with blazing fast website and pages in spite of the slow connectivity, we decided to adapt AMP for their website.
Since the focus is on website’s performance, we went with custom theme route which reduced dependencies on third-party software.This helped us a great deal in building a site where the order form was accessible above the fold across all devices with fewer images on the landing pages for mobile screens.
We used fewer photos on the order page to reduce the load time on mobile as well as web.
Breaking monotony with varied layouts
Using of white color help us create negative space on the page and also help us divert the attention of user to important sections.
Highlight important section with accent colors help us divert attention of users.
- Increase in conversion ratio by more than 200%
- Average conversion ratio in June 2018 - 3.31%
- Average conversion ratio in May 2018 - 4.46%
- Average conversion ratio in June 2019 - 6.98%
- Average conversion ratio in May 2019 - 9.82%
- Overall page load time reduced by 65%
- Bounce rate decreased by 40%
- Overall increase in revenue from mobile users.